To sign in, enter your phone number or email and your password on the login form. We support quick authentication that works reliably on mobile networks. If you forget your password, use the ‘‘Forgot Password?’’ link to receive a secure reset code via SMS or email.
We recommend enabling device-level protections and using a strong, unique password. Multi-factor options are available for additional security on request. Our systems monitor account activity for unusual patterns and will alert you if we detect potential unauthorized access.
Your account security is a priority. We use encryption on all account pages and secure tokens for session management so your credentials remain protected. Access attempts from unfamiliar devices may require additional verification to ensure the safety of your funds and personal data.
If you notice any suspicious activity, contact our support team immediately so we can secure your account and guide you through the necessary steps. We operate under strict privacy and security processes to maintain user trust and rapid response for account protection.
We allow access from multiple devices while ensuring account safety. You can log in from your Android phone, tablet or desktop, and manage preferences across devices. To keep your account secure, sign out from shared devices and avoid saving passwords on public or untrusted hardware.
In case of device loss, our support team can temporarily block access or assist with account recovery. We encourage users to register a valid phone number and email to enable quick verification and a smooth recovery process whenever needed.
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If you encounter login issues, our support team is available via WhatsApp, Telegram and SMS to assist. We aim to respond within five minutes and resolve common problems such as forgotten passwords or account verification quickly. Provide your registered phone number and a brief description to speed up assistance.
For security reasons, support may ask for identity confirmation before making account changes. This helps protect your funds and personal details. We never ask for full passwords; our communication will always follow secure verification steps to restore access safely.
We frequently receive a few common questions regarding account access. Topics include password resets, two-step verification availability, and steps to recover accounts after device loss. We keep answers concise and practical so users can quickly resolve access barriers and return to playing.
If you prefer, visit our support page or contact us directly for step-by-step help. Our team can also guide you through account security settings and advise on best practices for safe account management on mobile devices.
Use the 'Forgot Password?' link on the login page to request a reset code via SMS or email. Follow the instructions to create a new password and regain access securely.
Login is optimized for low bandwidth and typically completes in a few seconds on QCell and Africell networks. If network conditions are poor, try again after a short interval or use SMS-based recovery.
Yes. We use encryption and secure session handling to protect personal information and transaction data. We also monitor activity for unusual patterns to protect users.
Yes, but exercise caution on shared or public devices. We recommend logging out and not saving passwords on such devices for security.
